Terms & Conditions

Mystery Jersey King is operated by Mystery Jersey King Ltd, registered in England and Wales. Our registered address is Unit 6, Lea Bank, Broadmeadows, South Normanton, Derbyshire, DE55 3LH.

You can contact us at info@mysteryjerseyking.com.

By placing an order you confirm that you are legally capable of entering into binding contracts and that you are at least 18 years old.

All mystery football shirts supplied by Mystery Jersey King are 100% genuine and officially licensed. We never supply replicas, fakes or imitations. Each shirt is sourced from verified suppliers and checked for quality before dispatch.

Due to the nature of our mystery boxes, we cannot guarantee which specific shirt, club or league you will receive. You can tell us at checkout which teams, leagues or colours to avoid and we will take note of your preferences.

We reserve the right to refuse or cancel any order at our discretion. If we cancel your order after payment has been taken, we will issue a full refund.

All prices displayed on our website are in pounds sterling and include VAT where applicable. We reserve the right to change prices at any time without notice.

Payment is processed securely at checkout. We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, Klarna and Shop Pay.

For subscription orders, payment will be taken on the same date each month until you cancel. You can cancel your subscription at any time through your account dashboard with no cancellation fees.

We aim to dispatch all orders within 3 to 5 business days. Delivery times are estimated and not guaranteed. We are not responsible for delays caused by third party couriers, customs or circumstances beyond our control.

• UK orders: typically 3 to 5 business days via Evri with full tracking
• International orders: typically 4 to 15 working days depending on destination
• EU orders: shipped using IOSS so customs duty is paid at checkout

Risk of loss and title for items purchased from Mystery Jersey King passes to you upon delivery.

We offer a 14-day returns and exchange policy. To be eligible for a return your item must be:

• In the same condition as when you received it
• Unworn and unused
• With original tags still attached
• Returned within 14 days of the date you received it

To initiate a return, email info@mysteryjerseyking.com with your order number before sending anything back. Do not return items without contacting us first.

Refunds will be issued to your original payment method within 10 business days of us receiving the returned item.

By subscribing to the MJK Club you agree to a recurring monthly payment on the same date each month. Your subscription will continue until you cancel.

• You can skip or cancel your subscription at any time through your account dashboard
• There are no cancellation fees or minimum terms
• Cancellation takes effect from your next billing date
• We do not offer refunds for subscription boxes already dispatched

Subscription prices may change from time to time. We will notify you of any price changes before they take effect.

All content on this website including text, graphics, logos, images and software is the property of Mystery Jersey King or its content suppliers and is protected by UK and international copyright laws.

You may not reproduce, distribute or use any content from this site without our prior written permission.

Mystery Jersey King shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of our products or services.

Our total liability to you in connection with any order shall not exceed the total amount paid by you for that order.

Nothing in these terms shall exclude or limit our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these terms and conditions please contact us.