Privacy Policy

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device information we collect includes:

• Version of web browser, IP address, time zone and cookie information
• What pages or products you view, search terms and how you interact with the site
• This is collected automatically using cookies, log files, web beacons, tags or pixels
• This information is shared with our processor Shopify

Order information we collect includes:

• Name, billing address, shipping address and email address
• Payment information including credit card numbers and phone number
• This is collected to fulfil your order, process payment, arrange shipping and communicate with you
• This information is shared with our processor Shopify

The site is not intended for individuals under the age of 16. We do not intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

We share your personal information with service providers to help us provide our services and fulfil our contracts with you. This includes:

• Shopify — to power our online store
• Payment processors — to process your payment securely
• Evri — to fulfil and deliver your order
• Analytics providers — to help us understand how our site is used

We do not sell your personal information to third parties for their own marketing purposes.

We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by visiting the relevant opt-out pages for the advertising networks we use.

You can also opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at optout.aboutads.info.

We use the personal information we collect to provide, improve and administer our services. This includes:

• Processing and fulfilling your orders
• Communicating with you about your order or subscription
• Screening orders for potential risk or fraud
• Sending marketing communications where you have opted in
• Improving and optimising our site

We use cookies to keep track of your shopping cart, remember your preferences and understand how you use our site. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use some features of the site.

For more information about how we use cookies please review our cookie policy or contact us directly.

If you are a resident of the UK or European Economic Area you have the right to access the personal information we hold about you, to port it to a new service and to ask that we correct, update or delete your personal information.

To exercise these rights, contact us using the details below. We will respond to your request within 30 days.

For more information about our privacy practices, or if you have questions or complaints, please contact us.

This section describes how the Mystery Jersey King mobile app collects, uses and protects your information. It applies in addition to the policy above.

Information we collect through the app:

• Account information — your email address, display name, and optional bio, collected when you create an account, so we can identify you and secure your account.
• Photos and images — the shirt photographs you upload to log your collection, and your profile picture. These are stored so your collection and profile display in the app.
• Collection data — the football shirts you add, including club, nation, year and kit details you enter.
• Social activity — your friend connections, messages you send to other collectors, and interactions such as likes and comments, so the app's social features work.
• App activity — how you use the app, including badges earned and progress, used to provide features like levels and leaderboards.
• Subscription status — if you link your Mystery Jersey King subscription, we access your subscription details to display them in the app.

How we use this information:

• To create and manage your account
• To display your collection, profile and progress
• To enable social features between collectors
• To show your subscription status if you have linked it
• To operate, secure and improve the app

Who we share it with:

• Supabase — our secure database and hosting provider, which stores your account, collection and app data on our behalf.
• SendGrid — our email provider, used to send account emails such as sign-up confirmation and password resets.
• Recharge — our subscription provider, accessed only to display your subscription details if you choose to link your account.

We do not sell your personal information. Your collection is private by default, and only becomes visible to other collectors if you choose to make it public.

Your choices and rights:

• You can edit or delete your profile information at any time within the app.
• You can delete your account, which removes your personal data from the app, by using the delete option in the app's settings or by contacting us.
• The rights described in Section 07 above (access, correction, deletion) apply equally to app data.

Children: As stated in Section 02, the service is not intended for individuals under 16, and this applies to the app.

For any questions about the app's data practices, contact us at info@mysteryjerseyking.com.