We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Please note that postage will be taken off your refund should your refund be accepted.
Normally arrives in 3-5 business days and we currently use Royal Mail as our courier. You will receive an email and tracking number from ourselves when your MJK box has been shipped, from that day your parcel should be with you in two business days.
Normally arrives 7-8 business days. We now send your MJK box fully tracked which is why the price is slightly higher for countries outside of England. You will receive an email from ourselves when your MJK box has been shipped and inside that email will be your tracking number.
Due to the UK leaving the EU on 31/12/2020, please note that when having your item shipped outside of the UK to EU countries, you may be liable for import tax. This may be payable by you before your courier company release the goods whilst also delaying your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at firstname.lastname@example.org.