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Shipping & Returns

UK - Normally arrives in 5-7 business days.
EU - Normally arrives 5-7 business days.
ROW - Normally arrives 5-7 business days.
Due to the UK leaving the EU on 31/12/2020, please note that when having your item shipped outside of the UK to EU countries, you may be liable for import tax.  This may be payable by you before your courier company release the goods whilst also delaying your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@mysteryjerseyking.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@mysteryjerseyking.com

 

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Please note that postage will be taken off your refund should your refund be accepted.

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